Privacy Statement and Data Protection
ICO registration reference: ZA381121
I am registered with the ICO (Information Commissioners Office) which means I need to tell you what data I am collecting from you, how I store it and what I intend to do with it. This policy informs you about what data I collect, why I collect it and how I use it. My website is SSL protected and is fully encrypted.
If you decide to have therapy with me, I will hold your personal data in accordance to the terms and conditions set out in the counselling contract I agree with you, and the General Data Protection Regulation (GDPR).
This privacy policy is for all services offered by NZ Counselling and Psychotherapy. I am not responsible for the privacy policies of other websites and sources I may refer to on my website.
I respect the privacy of all users of my website and I take great care to treat all information you share with me confidentially. By browsing my website, you accept my privacy policy.
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What data I collect from you and how it will be stored.
The data I collect from you, will have been provided by you and will include information about yourself by filling in the contact form on this website or by corresponding with me by telephone or email, or by other means. This includes information you provide when you subscribe to my newsletter, comment on a blog post or when you report a problem with my site. The information you provide may include but not limited to your name, address, e-mail address and phone number. If you fill in a contact form I will send you a reply through a secured email program.
In case you sign up for my wellbeing newsletter via Mailchimp, you will be asked to give me explicit permission to send you my newsletter on a regular basis. These newsletters will contain valuable articles and information, and will inform you about any new services I am offering. You can decide to unsubscribe from the newsletters at any time.
All personal data provided by you via contact form and email will be stored in a Gmail inbox which is fully encrypted and password protected, and will be stored for 1 month after my last contact with you. If you choose to contact me by telephone or text, your telephone number will also be stored on my business phone for 1 month after my last contact with you. My business phone is password protected. All other correspondence from you will be stored for 1 month after my last contact with you.
When you sign up for one of my services I will only ask for necessary personal data. That data will only be used for the goal it is intended for, which is to provide the service that you have requested.
How I use your data
Goals
I do not collect information for any other purpose than the goals that have been stated in this privacy policy, unless I have asked you prior permission.
Third parties
Your data will not be shared with third parties.
Cookies
I collect data for research to gain a better insight into my customers so that I can tailor my services accordingly.
My website uses “cookies” [small text files placed on your computer) to help analyse how users use my site. The information generated by the cookie about your use of my website can be transferred to my own secure servers or secure third-party servers. [namely google analytics]. I use this information to see how my website has been used, and tailor it to offer other services that can be of use to you.
Turn off cookies
Most browsers have cookies “on” as their standard setting, but you can change your browser settings to refuse cookies or to show you when a cookie is being generated. However, if you choose to turn off cookies in your browser, it is possible that some functionality and services on my and other websites will not function correctly.
Changes
This privacy statement is tailored to the use of and the possibilities on these sites. Any changes to these sites may lead to changes in this privacy statement. It is therefore advisable to consult this privacy statement on a regular basis. At the top you will see the date of the most recent update.
Choices to change your personal data and/or unsubscribe from my newsletters
It is possible to unsubscribe yourself from my mailing lists.
On request, I can disclose which of your data I have stored online and remove this data within 1 month. If you are having therapy with me, you can request what data I hold about you in accordance to the terms and conditions set out in the counselling contract I agree with you, and the Privacy and Data Protection Statement.
Questions and feedback
I check this privacy policy regularly to see if it is still compliant with current regulations. If you have any questions about this privacy policy feel free to contact me.